The Perfect Server: Create a Waitstaff that Dazzles, Delights, and Delivers Results $124.95
The Perfect Server DVD offers a comprehensive look at what it takes to provide top-notch service in a restaurant environment. Viewers will learn from the successes of the perfect server, Jane, and laugh at the blunders of bad server John as they attempt to satisfy guests, up-sell graciously, and increase their final tips. This waiter and waitress training video uses short training modules to allow for easy, mid-shift training, and includes printable extras like wine pairing cheat sheets and a…
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Last updated: December 18, 2009, 3:57 pm
The Perfect Server: Create a Waitstaff that Dazzles, Delights, and Delivers Results Customer reviews:
Average Rating: 5.0 Total Reviews: 1
(Midwest Book Review, 2007-06-09) The Perfect Server: Create a Waitstaff that Dazzles, Delights, and Delivers Results is a DVD-format training package created especially to help train one's restaurant waitstaff in both the everyday needs and the subtle nuances of serving customers with consummate professionalism. Instruction topics include how to look the part, prep the restaurant, present the menu, serve the meal, read body language, what to do if disaster strikes, handle food sanitization and safety, and much more. From short demonstrations of "Jane's" expertise versus "John's" mistakes on the job, to printable extras ranging from lists of wine pairings to kitchen prep terms to common server lingo, to quiz sections that staff members can complete to earn codes that can be authenticated online for a printable certificate of mastery, The Perfect Server is a well-rounded instructional capable of educating one's entire staff. 1 hour 34 minutes, color.